Ciala Resort Best Hotel in Kisumu Kenya | Resort in Kisumu

| 9.0 (38 Reviews) |  1 Bathroom
Kisumu County Resort | Ciala Resort Best Hotel in Kisumu Kenya

Resort in Kisumu County, Kisumu

This resort features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Ciala Resort Best Hotel in Kisumu Kenya offers 58 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.


Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Bathrobes
  • Shower
  • Free toiletries
  • Towels
  • Rainfall showerhead
  • Toilet paper
  • Shampoo
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Electrical adapters/chargers
  • Turndown service
  • Iron/ironing board
  • Slippers
  • Desk chair
  • Soundproofing
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Mobile key entry
  • Desk
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 2 bars/lounges
  • 24-hour room service
  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Free daily reception
  • Free bottled water
  • Champagne service
  • Electric kettle
Parking
  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • 15 on-site accessible parking spaces
  • This property does not have elevators
  • Wheelchair-accessible restaurant
  • Area rugs in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible van parking
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Front entrance ramp
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk height (inches): 39
  • Tile flooring in room
  • Well-lit path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
Activities
  • Zoo
  • Casino
  • Ecotours
  • Private picnics
  • Horse riding/rentals
  • Hiking/biking trails
  • Mountain biking
  • Spa services
  • Bicycle rentals
  • Outdoor pool
  • Fitness classes
  • Playground
Entertainment
  • Premium channels
  • Hulu
  • Netflix
  • Satellite channels
  • 55-inch Smart TV
  • Streaming services
General
  • Coworking space
  • Conference center (8611 square feet of space)
  • 24-hour business center
  • Meeting rooms - 10
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser
  • Swahili
  • English
  • Mosquito nets
  • Couples dining
  • Romance packages available
  • Designated smoking areas
  • TV in lobby
Guest Services
  • Children's games
  • Outdoor pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Free cribs/infant beds
  • Playground
  • Highchair
  • Dry cleaning service
  • Turndown service
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • Laundry facilities
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Outdoors
  • Picnic area
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Balcony
Spa
  • Body treatments
  • Facials
  • Couples treatment room(s)
  • Massage - Swedish
  • Body wraps
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy
  • 2 treatment rooms
  • Massage - hot stone

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available
Check-out
Check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for kes 4000.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: kes 4000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Florence
Jan 21, 2026 09:42:17 PM
Review Score:   10
Summary: Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Single Room
Room Size: 344 square feet m2
1 King Bed
2 Twin Beds
Superior Single Room

General

Square meters - 32, Private bathroom, Hill view, Number of bedrooms - 1, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Ping - 10, Bed count maximum 2
Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area
Room Size: m2
3 King Beds
Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

General

Number of living rooms 0, Number of bathrooms - 5, Hill view, Number of bedrooms - 1, Yard, Separate sitting area, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Separate dining area, Bed count minimum 3
Deluxe Room
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room

General

Square meters - 40, Private bathroom, Minibar, Hill view, Number of bedrooms - 1, Ping - 12, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 431, Bed count maximum 2
Honeymoon Room
Room Size: 431 square feet m2
1 King Bed
Honeymoon Room

General

Number of living rooms 0, Partially open bathroom, Outdoor shower, Number of bedrooms - 1, Ping - 12, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 2, Square feet - 431, Square meters - 40, Hill view, Bed count minimum 1, Bed count maximum 1
Executive Room
Room Size: 753 square feet m2
1 King Bed
Executive Room

General

Square feet - 753, Private bathroom, Minibar, Hill view, Square meters - 70, Number of bedrooms - 1, Separate sitting area, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Ping - 21

FAQ's

Is this Kisumu County resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kisumu County resort have a swimming pool?

Yes, this Kisumu County resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kisumu County resort?

Best-rates for the Kisumu County resort starts from $153 per night with includes Air Conditioner, Ocean View, Accessibility, Toiletries, Entertainment, Kitchen, Parking, Wellness Facilities, Spa, Guest Services, Internet, Laundry, Pool, View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Bar, Breakfast, Designated Smoking Area, Business Services, Bedding/Linens, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kisumu County resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kisumu County resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kisumu County resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kisumu County resort?

Based on the information reported by the owner or manager, the Kisumu County resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kisumu County resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD153
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